Here at Classic, we value transparency and customer service above all else. With that being said, we want to make sure our customers know exactly what to expect when they order from us. If you are a new customer, your first interaction with us will be with our sales team. They will help you decide the type of garment you are looking for and help estimate the cost of your order. You can ask them any questions you may have about sizing, printing style and the timeline of your order. These dedicated individuals take notes on every conversation and will do their best to make you feel a part of the Classic family.
The next step in the process is the solidifying your artwork! Our art department has multiple professional graphic designers waiting to help you out. Whether you have a .jpg of exactly what you want, or just a few broad ideas we will turn it into a vivid print. Once the art department has your design, they will turn it into a proof which will be promptly sent back to you for your approval. Once the artwork is approved, your order moves to production.
Because we already took care of ordering your garments when we first talked to you, production will start as soon as the art is approved. Our streamlined process allows us to meet any deadline, we just ask you communicate when you need your order by to best assist us.
Finally, once your order has been produced we will either ship it to you or arrange a pick up. Whatever is most preferred by you!
Our process is simple and allows us to focus on producing the highest quality garments!